That’s a coincidence, the money has just been sent.

Nothing is as frustrating as a customer who does not pay. The better you follow up your outstanding invoices, the faster they will be paid. It is not advisable to wait too long before arranging collection of your claim, particularly if your customer does not make any clear promises of payment. It is also important in the event of non-payment for you to obtain as much information as possible about the customer involved.

Xolv can help you here by chasing up customers that do not pay. In addition we will advise you on the actions to be taken and will engage a debt collection agency or advocate in order to collect the amounts claimed. In the course of this, maintaining the relationship with the customer remains a central consideration.