The importance of general terms and conditions

Published on 07/02/2017

In practice, entrepreneurs do not pay enough attention to their general terms and conditions of sale and delivery. You can avoid a lot of financial problems by drafting and agreeing good terms and conditions. Which risks you can cover can be read here.

It offers security

With general terms and conditions, you exclude or limit risks. That gives security. And by declaring your general terms and conditions applicable, you save time. You don't have to renegotiate your delivery terms, payment terms and guarantee terms every time.

What things you can take care of

What you include in the general terms and conditions is up to you - within the legal rules. What is important is that the conditions are in line with the nature and activities of your organisation. The conditions should cover those risks that may arise in practice. In short, it is tailor-made. Things that are usually regulated in it are the following.

  • Quote
    Validity period, non-binding or not;
  • Transport
    Responsibility towards finance, insurance and import duties;
  • Delivery time
    Times and what applies in unforeseen circumstances;
  • Payment
    Within what period, collection, interest and costs;
  • Retention of title
    In what cases, under what conditions;
  • Warranty
    Which ones, when and deadlines;
  • Settlement of problems/complaints
    Description procedure;
  • Liability
    Who is liable for what and why, compensation.

We always recommend having general terms and conditions drafted by a lawyer. This lawyer can also advise you on how to declare the terms and conditions applicable. If this is not done properly, you will not be able to rely on them should the need arise.

Free check

Want to know if your general terms and conditions are still up to date and appropriate for your organisation? Then take feel free to contact us for a free check.

Want to know more? Get in touch.