{"id":422,"date":"2021-10-15T07:20:58","date_gmt":"2021-10-15T07:20:58","guid":{"rendered":"https:\/\/www.xolv.nl\/?page_id=422"},"modified":"2025-11-26T16:05:46","modified_gmt":"2025-11-26T16:05:46","slug":"debtor-management","status":"publish","type":"page","link":"https:\/\/www.xolv.nl\/en\/debiteurenbeheer\/","title":{"rendered":"Accounts receivable management"},"content":{"rendered":"
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All you need to know
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What is debtor management?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Good accounts receivable management ensures that invoices are paid on time. This starts with setting up the processes and ends with receiving the final payment. Current invoices are thus identified, checked and reminded where necessary. These steps are repeated until payment is completed.<\/strong><\/p>

It is important to consider the customer relationship in every step. After all, a good relationship is more likely to stick to its payment commitment. To avoid unexpected surprises, you can set up a <\/span>credit information check<\/span><\/a> to check whether a potential customer is creditworthy. Curious about the possibilities?<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How does debtor management work?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Accounts receivable management can be captured in the following steps:<\/span><\/p>

  1. Checking creditworthiness<\/strong>
    Checking whether a potential customer is creditworthy. Based on this information, an appropriate payment arrangement can be made, or a decision made to discontinue a collaboration.<\/span><\/p><\/li>

  2. Billing<\/strong>\u00a0
    After delivering your product or service, you can issue an invoice. Do this promptly to maintain a healthy cash flow. Services such as factoring<\/a> can also support this.<\/span><\/p><\/li>

  3. Monitors
    <\/strong>After you have invoiced, it is important that you periodically check which invoices have been paid. Thanks to this periodic check, you can identify in time when an invoice is overdue.<\/span><\/p><\/li>

  4. Remember<\/strong>
    In the unlikely event that an invoice does not get paid, sending a friendly payment reminder is important for maintaining a good customer relationship.<\/span><\/p><\/li>

  5. Collection<\/strong>
    Have you still not received payment after several payment reminders and a final warning? Then start an<\/span>     collection procedure<\/span><\/a> to mitigate your risks.<\/span><\/p><\/li>

  6. Report<\/strong>
    To keep an overview and see which debtors still require action, it is advisable to keep track of payment statuses and receivables in a report.<\/span><\/p><\/li>

  7. Customer communications<\/strong>
    Overarching, it is important to maintain open, clear and friendly communication towards customers. Through good customer contact, you can prevent non-payment, or expedite payment.<\/span><\/p><\/li><\/ol>

    Good execution is crucial for cash flow and customer relations. Read more about why debtor management is so important<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\n\nPreventing non-payment starts with proactive measures<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    It is often the small steps that lead to bigger results. Within debtor management, these are things like collecting credit information, pre-arranged payment terms, setting up a proper collection procedure and timely follow-up when payment seems to be delayed.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Accounts receivable management as relationship management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Accounts receivable management is not just about collecting money. It is important to remember that taking a hard line on your debtor management also affects your customer relationship. By showing understanding for your customers, you build trust and loyalty, which is a strong foundation for further cooperation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Accounts receivable management software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    To support the whole thing, it may be valuable to <\/span>investing in debtor management software<\/span><\/a>. This software supports debtor management by automating repetitive operations and sending updates on status changes.<\/span><\/p>

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    Outsourcing credit management: when and why?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Good debtor management takes time, requires expertise and technological resources. Depending on the resources you have available within your company, it may be valuable to outsource your debtor management to a professional party. For example, i<\/span>n times of staff shortages, outsourcing practical solutions can be an advantage.\u00a0<\/span>Read here how outsourcing responds to labour market tightness<\/a>.<\/p>

    As an added advantage, you also get the expertise and experience of an entire organisation behind you that looks beyond just your debtor management. In fact, an external party can help you further optimise your cash flow and available working capital. This process is also called credit management and helps you reduce financial risks across the board. Are you curious about the pros and cons of the outsourcing of your debtor management <\/a><\/span>read this article<\/span>. There is also software<\/a> available that facilitates credit management.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tStart debtor management through Xolv<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Optimising your accounts receivable management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Optimising your receivables management depends on the right approach, tools and the right people. Want to know how to improve your processes further? Read more about optimising receivables management<\/a>.

    Should Xolv pick up your accounts receivable management, these are the first things we look at:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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