Market research
Based on the client's needs and wishes, the intermediary investigates the credit insurance options with all reputable credit insurers. At Xolv, we make a quote comparison of all offers and together make a choice which insurer is the best fit. Not only terms and conditions and price are important, but above all coverage on buyers. Which credit limit the insurer gives on the most important buyers. That is what matters in the end! As a market leader, we can also assess well whether the credit insurer suits your business. This may depend on the industry, in which countries customers are located and whether you yourself have several branches in other countries, for example.
Implementation of the policy
Once the choice of credit insurer has been made, Xolv supports in setting credit limits on all customers. We also train your employees who have to work with the policy how to handle it. In addition, Xolv periodically gives webinars to train (new) employees. You can use PolisManager, a programme linked to the credit insurer's systems and the insured's ERP system, so that all processes and workflows are automated. This makes working with credit insurance even easier.
Coverage on customers
On most buyers, the desired credit limit can be issued. Where it cannot or can only partially be done, Xolv helps to optimise coverage on buyers. We can research broadly in the market what the possibilities are, we can escalate to the right people through our network at all credit insurers, but we also do our own research. Our risk analysts look with you to solve problems. This often provides sufficient cover. And if it still cannot be done, we explain well why not.
Payment problems with buyers
When there are payment problems with buyers, we help our clients find solutions. This ranges from deferring for a limited period to having the claim collected immediately. Even if certain buyers are not insured, we assist in debt collection through our extensive network, both nationally and internationally.
Claims
If the claim is ultimately not paid, we help file the claim with the credit insurer and also check that it is settled correctly.
An all-rounder in accounts receivable and receivables management, Xolv is also your partner for:
- Financing accounts receivable (factoring)
- Collection
- Setting up debtor management processes
- Guarantees
- Credit information
- Credit management software
- Closely monitoring market developments and proactively informing our customers.
As an intermediary, Xolv makes a difference. We think with you, we know the challenges you face as an entrepreneur and we keep in touch. We are an independent specialist and, as market leader, we have excellent access to all market players.