It starts before the first collaboration. By checking a potential customer's creditworthiness, you can avoid surprises and make realistic payment arrangements. After that, it's all about structure: invoice as soon as you have delivered, monitor payments and move quickly in case of arrears. A friendly reminder can often be enough, but if things really go wrong, start a collection procedure. Keep reports to keep an overview and make timely adjustments, so no invoice is overlooked.
Hand in hand
Each step goes hand in hand with customer communication. An open, clear and friendly dialogue strengthens the relationship and increases the likelihood of customers paying on time. This is how you keep your cash flow healthy and maintain strong customer relationships. Why is this important? Banks and financiers are increasingly difficult to extend credit, making your own cash flow the most important driver of your business. Those who implement strict and consistent credit management will see invoices paid faster, reduce risks and have more room to exploit new opportunities. This requires daily attention, established processes, a responsible manager, close cooperation between commercial and financial departments and the right tools. Business starts with good debtor management. The more money you have at your disposal, the less risk you run. And the more you can do what you love most: business!