Help! My limit application has been rejected (or only partially approved)

Published on 07/10/2024

Don't panic! Applying for a credit enhancement, possibly with additional Top-Up cover, takes you through four steps:

Step 1: Request for limit increase

You can always request your current insurer to increase the cover. Xolv can mediate and so together we will find a suitable solution to obtain the desired limit.

Step 2: Temporary limit increase

If a permanent increase is not possible, a temporary increase can be requested.

Step 3: Internal Top-Up limit

If the insurer stands by its position, you can apply for a Top-Up limit at an additional cost under certain conditions.

Step 4: External Top-Up limit

If the primary insurer provides insufficient cover, an external party may provide additional - temporary or permanent - cover. Often, this party takes over the term of the primary insurance. If higher cover is not possible, you should seek permission from your insurer to use an external Top-Up insurer. This is because according to the policy, you have to bear the uncovered part yourself and are not allowed to insure it elsewhere without approval.

Limit scans

Xolv's professionals regularly perform scans of our clients' limits and provide advice on where limits can be restored or increased. We do this proactively and based on individual assessments of debtors (bankruptcy risk assessment).

Want to know more? Get in touch.