CreditDevice distinguishes itself not only in their customer approach, personal and fast switching, but also in their IT solutions. Olav: “I always say you can compare us to a craft shop, a high-end player that constantly innovates. We are an agile organisation, we can move quickly and respond to developments. Take AI and machine learning, we can't and won't ignore that. We can't quite estimate what kind of acceleration it will bring, but we are already deploying AI as a smart employee to work more efficiently and effectively. We are embracing the world of AI.”
Urgent to automate receivables management
Working more efficiently and effectively is an ambition that CreditDevice wishes for every organisation. Olav: “Some 90 per cent of companies still process accounts receivable matters manually, without using automation solutions. This is worrying because digitisation is more urgent than ever. For geopolitical and demographic reasons alone, we cannot wait any longer; it is clear that Europe is currently quite behind in terms of investment in the digital world. To keep up, Europe would need to invest €800 billion, while America is investing €1,400 billion this year alone. The more the digital domain is dominated by others, the more dependent we as Europe become. In addition, in the Netherlands the ageing population and low labour productivity play a major role. Where there used to be seven workers to one pensioner, that ratio has now shrunk to just 1.8. At some point, people simply can no longer be found to process things manually. Although we have many working people in the Netherlands, the average working week of 26 hours is relatively short, which puts pressure on labour productivity. It is therefore only logical that, as a company, you have to make a digital move now.”
Fast and error-free management of credit insurance policies
“Working closely with the three largest credit insurers, CreditDevice has developed an automated solution for managing credit insurance policies. Here, the organisation has been working with Xolv for many years. According to Olav, managing such policies is very complex. ‘A credit insurance policy requires daily attention. Other insurance policies, such as household or car insurance, are much simpler.’ Checking policies manually is also error-prone. A large proportion of rejected claims arise simply because cases are reported late. “We have spent four years working on a unique solution that saves organisations up to 60% of their time. You see faster and error-free whether you comply with policy conditions. That is a unique solution. It provides more overview and control and it actually just makes work more enjoyable, because you have more time left for other important things.”
For more information visit https://creditdevice.com/