debtor management

Uncollectible invoices and bad debts, every entrepreneur has or will have to deal with them. Annoying, but not always avoidable. Of course, before you do business with a customer, you check the creditworthiness of a future customer and you have your credit management in order to prevent non-payment. This already captures a lot of risk. But what if a company does not fulfil its payment obligation after all?

Schedules hard to knit around, too few staff for too much work, new vacancies left unfilled. Recognisable? It is extremely difficult for many companies to find and keep good staff. Due to the tightness on the labour market, more and more companies are facing staff shortages. At the beginning of the third quarter of 2022, 38 per cent of companies indicated that a labour shortage was the main obstacle to production or operations. Just for comparison, the figure was 10 per cent at the beginning of last year. 

Delivering on account or credit within the B2B market is quite normal. For many buyers, supplier credit is becoming increasingly important and is an important lifeline. But it also carries risks. Especially when the economy is down, companies are less creditworthy or even go bankrupt. In this article you will read about the differences between outsourcing or performing your own credit management. In addition, we provide tips for good credit management.

One of the most important values of your business is the quality of your customer portfolio. Experience shows that a good understanding of your current trading and credit risks is of great value in protecting your future cash flow. In this article, we provide insight into three risk analysis tools from Xolv - tools we use to assess the creditworthiness of businesses.

In 1993, Dirk (51), the eldest son of Guido Schaffrath, joined his father's company at the age of 23. Initially to automate stock, orders and invoicing. For this, he was given cart blanche by his father, who himself was used to still doing everything on paper. Xolv is impressed how, thanks to advanced automation, the company now offers manufacturers and retailers unique added values.

An effective accounts receivable policy better protects your business from late payments and customer defaults. One of the main benefits of effective debtor management is the ability to get a clear picture of your company's finances. This allows you to avoid unnecessary credit risk and seize opportunities. In this article, we describe the components of debtor management step by step, from strategy to implementation.

We spoke to Ronald van Groningen, credit manager at TotalEnergies, about his views on credit management. Within TotalEnergies Marketing Netherlands, Ronald is responsible for the Credit Control department where, together with his colleagues, he takes care of accounts receivable management, from customer origination and credit check to follow-up calls. We asked him what challenges and developments he sees within his field in the near future.

Accounts receivable management. What exactly is it and why is it so important? And what is the result of good or bad credit management? In this article, we explain it all and also discuss what a good credit management process looks like.

At Xolv, we have been working with Mariënbergh Incasso Services in Bodegraven, an external collection agency specialising in debt collection at home and abroad, to our complete satisfaction for many years. Mariënbergh knows the ins and outs of the business, researches all cases from A to Z and does everything in its power to prevent legal proceedings. Using an example of a collection procedure, we spoke to director Patrick Spierings about their unique working method and the steps they take to bring a collection process to a successful conclusion."

More and more companies and organisations are outsourcing their accounts receivable management. The reasons are diverse, as are the benefits it brings to companies. We talked about it with Charrel van den Bovenkamp, Director of Operations at our partner CRDT credit & finance. 'Debtor management remains people's work.'