Emine: "And that actually sat well right away. In the job interview with the four MT members already. Xolv attracted me as an organisation, as well as the industry. I myself come from a financial services background and I use my expertise and experience at Xolv as an account manager. I am always looking for the best ways to actually help customers." Fred immediately complements Emine: "Emine is a solid professional who can explain things very well. Her knowledge and expertise definitely contribute to our service. Emine picks things up very quickly, she is ambitious and suits Xolv as an organisation."
Open questions
While Fred has been in credit insurance for many years and has a lot of flying hours to his name, Emine is fairly new in this field. Fred: "That is precisely an advantage. Emine comes up with new angles and her fresh view. I am still very eager to learn and we have that in common. The world is changing, our enterprising clients don't have it easy in business terms now. Think of rising wages, energy costs, turbulence in world, high commodity prices. We want to help our clients make the right trade-offs. Hold a mirror up to them, ask open questions. You have to think carefully first. What is your risk appetite, do you have a good overview of your debtors? And only then can you make informed choices." Emine: "These days, anyone can take out insurance over the internet. But it is already getting a lot harder to compare everything properly. Terms, coverage, conditions, price and so on. We can really add value there. By looking together with the entrepreneur at what he or she needs. By calculating things together with our analyst. To, in short, be able to have a broader conversation."
