Check customers' creditworthiness in 10 steps

Published on 13/09/2023

Do you know who you are doing business with? You might now immediately think "yes, of course I know!", but we dare to doubt that. Sure, you have existing customers with whom you may have been doing business for years. With no hard feelings. They always pay on time and you trust it to stay that way. Those customers are what we wish for everyone! But what if things go haywire? Or if you take on new customers? How do you find out if they are creditworthy? Whether risks need to be covered? Prevention is always better than cure.

Step 1: Get insight into the company's financial health and performance with recent financial statements (think balance sheet, income statement and cash flow statements).

Step 2: Look at the ratio of current assets to current liabilities and analyse the liquidity position.

Step 3: Look at the ratio of equity to total assets and assess solvency.

Step 4: Analyse profitability by looking at gross and net profit margin. 

Step 5: Is there a positive and consistent cash flow? If so, that may indicate that the client can meet future obligations.

Step 6: Analyse the debt-to-equity ratio. 

Step 7: Assess whether there are factors such as competition, regulation, economic trends, the market and company profile that may affect creditworthiness. 

Step 8: Compare your (potential) customer with other companies in the same industry. 

Step 9: Identify potential threats (think operational, market or legal threats).

Step 10: Make up your mind, requesting a credit report from a specialised agency will provide more valuable insights than you can figure out on your own. 

Just a little more for your information: these days, you can also insure specific debtors, or only your biggest customers, for example. So you don't always have to insure your entire turnover.

Want to know more? Get in touch.