Dunning first, then debt collection
When a claim is surrendered, the principal sum is increased by default interest and extrajudicial costs. This can be on the basis of general (delivery) terms and conditions or by law. A reminder from a collection agency makes an impression and regularly leads to payment or the agreement of a payment arrangement. If not, a collection process initiated.
Inventory of redress position
Experience shows that legal proceedings involve high costs and only increase the duration of the collection process. This must be avoided and the debtor's recovery position is important here. If it is suspected that payment is deliberately withheld or any form of cooperation is refused, our debt collection partner Mariënbergh will visit the debtor. If confronting the debtor in person is not desirable, an investigation is carried out on site. This proves to be a very successful method, leading to payment in most cases.
Know well who you are doing business with
According to Mariënbergh, it is important to properly identify who you are doing business with. Make sure you know where your customer is based. If possible, supplement this with a credit check. By consistently implementing such measures, you can prevent financial losses due to non-payment. Should financial damage nevertheless occur, we will be able to investigate and take appropriate measures.